Why was my credit card declined?

Whenever Stripe, our payment provider, rejects a payment you should also see the reason Stripe provides as an error message in the top right corner of the screen.
If you still aren't sure why your card got declined please submit a ticket to our team and we'll look into the issue for you.

Still Need Help?

Couldn't find the answer you were looking for in our F.A.Q.? No problem.
Below you can find additional ways to get answers to all your questions.


Check out our step-by-step tutorial videos on YouTube to simply follow along to see how all of our features works.

Watch Tutorials

Schedule a 1-on-1 call with one of our team members to assist you with your setup and answer all the questions you might have.

Schedule Call

Use our ticket system to reach out to our team via email and we'll answer your questions via email to help your along.

Submit Ticket