Everything you need to know about your Convertain account.
Am I allowed to create multiple accounts?
No. As per our terms and conditions, each individual person is only allowed to have one Convertain account. That account in turn, however, can be...
Can I be a member of multiple organisations at the same time?
Yes, each Convertain user can be a member or owner of multiple organisations at the same time. And while each user, right now, can already create...
How can I switch between different organisations?
You can switch between organisations that you are currently a member of by visiting the dashboard and there clicking on your current organisation's...
How can I add a sub-user to my organisation?
Right now, you can NOT add sub-users directly to your organisation. In order to get a user added to your organisation please make sure that they...
How can I update my account details?
You can update your account details by clicking on the cog-wheel icon in the top navigation while you are on the Convertain dashboard. Within the...
Still Need Help?
Couldn't find the answer you were looking for in our F.A.Q.? No problem.
Below you can find additional ways to get answers to all your questions.
Check out our step-by-step tutorial videos on YouTube to simply follow along to see how all of our features works.Watch Tutorials
Schedule a 1-on-1 call with one of our team members to assist you with your setup and answer all the questions you might have.Schedule Call
Use our ticket system to reach out to our team via email and we'll answer your questions via email to help your along.Submit Ticket